Spektrix experienced a minor incident on November 7, 2024 affecting UK and Ireland and US and Canada, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 07, 2024, 08:37 PM UTC
We are aware of an issue with system slowness across some client systems that started around 19:00 BST / 14:00 EST. We believe we have identified the issue and are working to implement a solution.
- monitoring Nov 07, 2024, 08:54 PM UTC
We have implemented a fix and are seeing system slowness improve across affected client systems. We will continue monitoring systems while this fix is in place.
- resolved Nov 07, 2024, 09:17 PM UTC
We are continuing to see improvement in system slowness across affected client systems that started at 19:00 BST / 14:00 EST today and are resolving this issue. We will continue to monitor the fix we have in place.