Spektrix experienced a minor incident on November 21, 2024 affecting UK and Ireland and US and Canada, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 21, 2024, 10:00 PM UTC
We are aware of system slowness that started around 21:00 GMT / 15:00 EST and are investigating the cause.
- investigating Nov 21, 2024, 10:01 PM UTC
We are continuing to investigate this issue.
- investigating Nov 21, 2024, 10:27 PM UTC
We are continuing to investigate reports of system slowness that started around 21:00 GMT / 15:00 EST and will keep this page updated as we work to implement a fix.
- monitoring Nov 21, 2024, 10:47 PM UTC
We believe we have identified the issue and have implemented a fix. We will continue monitoring the issue and will keep this page updated.
- resolved Nov 21, 2024, 11:04 PM UTC
We have seen improvements in system slowness across our affected clients and will be resolving this incident. We will continuing to monitor the fix we have in place.