Spektrix experienced a minor incident on March 13, 2025 affecting UK and Ireland and US and Canada, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 13, 2025, 02:50 PM UTC
We're identified and are actively working on system slowness which started around 14:08 GMT / 10:08am EST where some users may be experiencing slowness on clicks within the interface. We'll keep you updated as we progress.
- monitoring Mar 13, 2025, 02:59 PM UTC
Since our fix, we've seen system speeds return to normal. We'll continue to monitor closely. Thank you for your patience whilst we looked into this - as ever, if you have any questions or need any support, please reach out to [email protected].
- resolved Mar 13, 2025, 04:44 PM UTC
Thank you for your patience whilst we looked into and resolved the system slowness that some users were experiencing earlier today. We'll continue to monitor the system as usual and if you have any questions or need any support please reach out to [email protected] or via +44 (0)20 7183 3586, +1 (646) 569-9097 or Toll Free at +1 (800) 961-5971