Spektrix experienced a minor incident on March 18, 2025 affecting UK and Ireland and US and Canada, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 18, 2025, 06:30 PM UTC
We're aware that some of you are experiencing intermittent system slowness similar to earlier today starting around 18:00GMT / 14:00pm EDT. We have already identified the cause of this issue and are taking steps to mitigate this. We'll keep you updated as we progress.
- identified Mar 18, 2025, 07:18 PM UTC
We appreciate your patience whilst we continue to work on a fix for this issue. We have started to see improvement in system performance. We will continue to provide further updates on this.
- monitoring Mar 18, 2025, 07:24 PM UTC
We are seeing that system speeds are now back up to normal. We will continue to monitor this over the rest of the evening and report back once we're happy everything is fully resolved.
- resolved Mar 18, 2025, 07:55 PM UTC
We're happy now to mark the overall system slowness issues are fully resolved. We will continue to monitor as usual and will alert here if there are any further issues. Thanks for your understanding as we worked to resolve this.