Spektrix incident

Payments not available via Adyen Gateway

Notice Resolved View vendor source →

Spektrix experienced a notice incident on April 21, 2025 affecting Spektrix Payments (Adyen), lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 05:39 PM UTC
Resolved
Apr 21, 2025, 06:43 PM UTC
Duration
1h 4m
Detected by Pingoru
Apr 21, 2025, 05:39 PM UTC

Affected components

Spektrix Payments (Adyen)

Update timeline

  1. investigating Apr 21, 2025, 05:39 PM UTC

    We're aware that Adyen is experiencing degraded performance that started today around 17:55 GMT / 12:55 EDT. Those who use Spektrix Payments as their payment provider may be affected and be unable to take payments. We suspect this may affect all Spektrix clients on Adyen including those in the US, CA, UK and Northern Ireland. For real time updates, you can subscribe to Adyen's status page: https://status.adyen.com/

  2. monitoring Apr 21, 2025, 06:31 PM UTC

    Adyen has provided an update that payment processing has fully recovered since 18:39 GMT /13:39 ET. We will continue to monitor. For real time updates, you can subscribe to Adyen's status page: https://status.adyen.com/

  3. resolved Apr 21, 2025, 06:43 PM UTC

    This incident has been resolved. Adyen is noting that payment processing has fully recovered.