Particle incident

EtherSIM outage in USA and Canada

Minor Resolved View vendor source →

Particle experienced a minor incident on June 4, 2025 affecting Cellular Connectivity and Ether SIM, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 08:09 AM UTC
Resolved
Jun 04, 2025, 11:24 AM UTC
Duration
3h 14m
Detected by Pingoru
Jun 04, 2025, 08:09 AM UTC

Affected components

Cellular ConnectivityEther SIM

Update timeline

  1. investigating Jun 04, 2025, 08:09 AM UTC

    EtherSIM devices in Canada and the US have experienced connectivity issues. Particle team is investigation

  2. identified Jun 04, 2025, 08:31 AM UTC

    The problem has been identified, we are seeing a recovery in the number of devices online.

  3. resolved Jun 04, 2025, 11:24 AM UTC

    The incident has resolved and devices are connecting as expected.