Particle incident

Device connectivity instability

Minor Resolved View vendor source →

Particle experienced a minor incident on May 15, 2026 affecting Cellular Connectivity, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 01:00 AM UTC
Resolved
May 15, 2026, 01:26 AM UTC
Duration
26m
Detected by Pingoru
May 15, 2026, 01:00 AM UTC

Affected components

Cellular Connectivity

Update timeline

  1. investigating May 15, 2026, 01:00 AM UTC

    Particle is investigating issues with device connectivity to the Particle cloud. This affects all devices except legacy devices (Photon/P1). The cause is still under investigation.

  2. investigating May 15, 2026, 01:00 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 15, 2026, 01:08 AM UTC

    A fix has been implemented and devices are reconnecting.

  4. resolved May 15, 2026, 01:26 AM UTC

    This incident has been resolved.