Particle experienced a notice incident on July 2, 2024, lasting 9h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 02, 2024, 01:25 AM UTC
We are seeing a large drop of remaining 2G-connected devices in the US (T-Mobile being the only carrier still providing 2G access). This could be a part of the general sunsetting process or just degraded infrastructure. We are escalating to our partners to determine root cause. (As a reminder, 2G access is on its last legs in the US due to the 2G/3G sunset that began several years ago -- for this reason we are not marking Cellular Connectivity as a degraded system component).
- resolved Jul 02, 2024, 11:16 AM UTC
Connectivity has recovered and devices are back online.