Particle experienced a notice incident on August 14, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 14, 2024, 11:45 AM UTC
We're providing notice of a few, brief WiFi ISP outages that occurred during the night, with spikes from Telstra (AUS) at 00:45 PDT and BT (UK) at 1:04 PDT. Both spikes resolved very quickly, but customers potentially saw brief periods of disconnection (~10 minutes) followed by any backfill information they may have enqueued. About 20% of Particle WiFi devices connected to those networks were affected. All signs point to an ISP-related service incident.