Particle experienced a minor incident on January 16, 2025 affecting Cellular Connectivity and Ether SIM, lasting 14h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Cellular ConnectivityEther SIM
Update timeline
- monitoring Jan 16, 2025, 11:20 PM UTC
We are downgrading our previous incident report back to monitoring, as we are observing a small subset of sleepy EtherSIM devices have not fully recovered. Work is ongoing to re-validate the resolution of this issue.
- monitoring Jan 17, 2025, 12:36 AM UTC
All signs point to a continued long tail recovery on this subset of sleepy EtherSIM devices struggling to complete their reconnect cycle.
- resolved Jan 17, 2025, 02:15 PM UTC
This incident has been resolved.