Particle experienced a minor incident on April 8, 2025 affecting Wi-Fi Connectivity, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Wi-Fi Connectivity
Update timeline
- investigating Apr 08, 2025, 08:54 PM UTC
Particle has identified an outage affecting mainly WiFi devices in Phoenix, AZ, US, caused by a local internet provider. WiFi devices will be unable to connect until the issues are resolved by the ISP. Particle continues to operate normally.
- identified Apr 08, 2025, 08:57 PM UTC
The outage appears to be related to the ISP Cox Business. Particle will continue monitoring the fleet
- resolved Apr 09, 2025, 12:06 AM UTC
This incident has been resolved.