S&P Global Energy incident

SPGCI - Information Hub Direct Connect (IHDC) - Service Disruption Notification

Major Resolved View vendor source →

S&P Global Energy experienced a major incident on June 23, 2025 affecting S&P Global Energy APIs, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 12:49 PM UTC
Resolved
Jun 23, 2025, 03:49 PM UTC
Duration
3h
Detected by Pingoru
Jun 23, 2025, 12:49 PM UTC

Affected components

S&P Global Energy APIs

Update timeline

  1. investigating Jun 23, 2025, 12:49 PM UTC

    We are currently experiencing an outage that has affected the availability and performance of our Information Hub Direct Connect (IHDC) Data manager. Our teams are engaged and actively investigating the issue. We understand the inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue promptly. If you require further assistance, please contact the Client Service team via [email protected].

  2. resolved Jun 23, 2025, 03:49 PM UTC

    The incident has been resolved. You can now rerun your job to ingest the data. We appreciate your patience and understanding during this time. If you require further assistance, please contact the Client Service team via [email protected].