Soundtrack Your Brand incident

We are currently experiencing a problem with our service

Minor Resolved View vendor source →

Soundtrack Your Brand experienced a minor incident on October 17, 2024, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 01:05 PM UTC
Resolved
Oct 17, 2024, 01:52 PM UTC
Duration
46m
Detected by Pingoru
Oct 17, 2024, 01:05 PM UTC

Update timeline

  1. investigating Oct 17, 2024, 01:05 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 17, 2024, 01:11 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 17, 2024, 01:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 17, 2024, 01:28 PM UTC

    We have degraded performance for new signups were it might take longer than usual before new users are able to use our service.

  5. resolved Oct 17, 2024, 01:52 PM UTC

    This incident has been resolved.