Soundtrack Your Brand incident

Issues with our services are now resolved

Major Resolved View vendor source →

Soundtrack Your Brand experienced a major incident on January 12, 2025, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2025, 12:13 PM UTC
Resolved
Jan 12, 2025, 01:12 PM UTC
Duration
58m
Detected by Pingoru
Jan 12, 2025, 12:13 PM UTC

Update timeline

  1. investigating Jan 12, 2025, 12:13 PM UTC

    We regret to inform you that our platform is currently experiencing a partial outage that is affecting some services. Users may encounter difficulties accessing any part of our platform, including website, app, and customer support channels

  2. monitoring Jan 12, 2025, 12:57 PM UTC

    We have identified what was causing the issues and are currently monitoring the traffic

  3. resolved Jan 12, 2025, 01:12 PM UTC

    We have now found and resolved the issues with our services