Sorry incident

Fixed: Maintenance message missing from the Status API

Major Resolved View vendor source →

Sorry experienced a major incident on October 2, 2026, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 12:27 AM UTC
Resolved
Oct 02, 2026, 02:50 AM UTC
Duration
2h 23m
Detected by Pingoru
Oct 02, 2026, 12:27 AM UTC

Update timeline

  1. investigating Sep 01, 2026, 09:47 AM UTC

    We’ve resolved a bug that caused the Status API’s state_text field to return null while a status page was under maintenance, even when a custom maintenance message had been configured. The API now returns the configured maintenance message as expected, consistent with operational and degraded states. No changes are needed to existing integrations.