Is Sorry down?

Following this morning's [routine database maintenance](https://status.sorryapp.com/notices/6b1j81lztj0sz2wc-routine-database-maintenance), we are experiencing slower performance with the management UI at [app.sorryapp.com](https://app.sorryapp.com). We're looking into it now and will share an update as soon as we know more. We're sorry for any disruption.

We've seen performance in the management UI at app.sorryapp.com improve. We'll keep monitoring for a little while before we resolve this notice. Thanks for bearing with us.

Performance in the management UI at app.sorryapp.com is back to normal, so we're resolving this notice. Thanks for your patience, and sorry for the disruption.

We’ve made some background changes to the way that subscribers are linked to components - this simplifies the amount of housekeeping we have to do when you make changes to your component tree, and also improves performance when building by-component breakdowns in the activity summary. There are no outward changes for customers, just an improvement to the underlying technology.

We've made an improvement that keeps subscriber notifications accurate whenever you add or move components on your status page. As you reorganise things over time, these changes could previously leave a subscriber's notification preferences slightly out of step with your new structure. Now we automatically keep everyone aligned with your latest layout, so they keep hearing about exactly the things they care about, and nothing they don't. **What this means for you and your subscribers** - **Add a Subcomponent:** anyone already following the parent automatically starts receiving updates about the newly added subcomponent. - **Move a Component:** subscribers keep receiving updates for whatever they initially chose to follow, wherever it now sits in your component structure. And if you delete a component, there's nothing to worry about — subscribers stay on your list and simply stop hearing about the part you removed. **Do I need to do anything?** No. This works automatically across your status pages, including changes made through the dashboard, the API, and when importing from another provider. Your subscribers' existing choices are always respected.

We resolved a bug that prevented some team members with restricted page access from saving changes when reordering components. Instead of applying the new order, the page displayed an error and left the components unchanged. Component reordering now works as expected for all team members with permission to manage the page.

We’ve simplified the way components load on status pages. It’s a behind-the-scenes improvement, so there’s nothing you need to do and no change to how your status page works.