Sorry incident

Behind-the-scenes improvements to subscriber preferences

Major Ongoing View vendor source →

Sorry is currently experiencing a major incident, which began 14h ago. The vendor's full update timeline is below.

Started
Jul 10, 2026, 12:02 AM UTC
Resolved
Ongoing
Duration
● 14h 19m
Detected by Pingoru
Jul 10, 2026, 12:02 AM UTC

Update timeline

  1. investigating Jul 01, 2026, 01:27 PM UTC

    We’ve made some background changes to the way that subscribers are linked to components - this simplifies the amount of housekeeping we have to do when you make changes to your component tree, and also improves performance when building by-component breakdowns in the activity summary. There are no outward changes for customers, just an improvement to the underlying technology.