Sorry incident

Finalised our Ruby on Rails platform upgrade

Major Ongoing View vendor source →

Sorry is currently experiencing a major incident, which began 19h ago. The vendor's full update timeline is below.

Started
Aug 23, 2026, 12:09 AM UTC
Resolved
Ongoing
Duration
● 18h 55m
Detected by Pingoru
Aug 23, 2026, 12:09 AM UTC

Update timeline

  1. investigating Aug 20, 2026, 09:32 AM UTC

    We’ve completed the final stage of our recent Ruby on Rails platform upgrade. Following a careful rollout and monitoring period, all parts of the upgrade are now active in production and performing normally. This work strengthens the foundations of Sorry and prepares the platform for further improvements. No action is required from customers.