Sorry experienced a major incident on August 3, 2026, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 03, 2026, 03:16 PM UTC
We identified a deployment released at 14:15 UTC as the cause of the management UI loading slowly or failing to load. The deployment was rolled back at 15:01 UTC, and the UI has since recovered. We’re currently monitoring the service to ensure it remains stable. The cause of the deployment failure will be analysed as part of our internal post-incident review.
- resolved Aug 03, 2026, 04:03 PM UTC
The management UI has remained stable, and this incident is now resolved. Thank you for your patience while we worked to restore normal service