Sonos incident

Sonos Account - Sonos.com account creation failure

Major Resolved View vendor source →

Sonos experienced a major incident on July 10, 2025 affecting Sonos Account, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 07:42 PM UTC
Resolved
Jul 10, 2025, 08:53 PM UTC
Duration
1h 11m
Detected by Pingoru
Jul 10, 2025, 07:42 PM UTC

Affected components

Sonos Account

Update timeline

  1. identified Jul 10, 2025, 07:42 PM UTC

    We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.

  2. resolved Jul 10, 2025, 08:53 PM UTC

    This incident has been resolved.