Sonos incident

Alexa - Functionality Issue

Critical Resolved View vendor source →

Sonos experienced a critical incident on July 10, 2025 affecting Alexa Voice Control, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 10:18 PM UTC
Resolved
Jul 11, 2025, 12:41 AM UTC
Duration
2h 22m
Detected by Pingoru
Jul 10, 2025, 10:18 PM UTC

Affected components

Alexa Voice Control

Update timeline

  1. identified Jul 10, 2025, 10:18 PM UTC

    We've identified a problem with Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Jul 11, 2025, 12:41 AM UTC

    This incident has been resolved.