Sonos incident

Alexa Voice Control - Functionality Issue

Critical Resolved View vendor source →

Sonos experienced a critical incident on July 29, 2025 affecting Alexa Voice Control, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2025, 10:12 PM UTC
Resolved
Jul 29, 2025, 10:59 PM UTC
Duration
47m
Detected by Pingoru
Jul 29, 2025, 10:12 PM UTC

Affected components

Alexa Voice Control

Update timeline

  1. identified Jul 29, 2025, 10:12 PM UTC

    We've identified a problem with Alexa Voice Control on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Jul 29, 2025, 10:59 PM UTC

    This incident has been resolved.