Sonos experienced a major incident on August 14, 2025 affecting Sonos Voice Control, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Sonos Voice Control
Update timeline
- identified Aug 14, 2025, 09:01 AM UTC
We've identified a problem with ''Sonos Voice Control, voice requests to control Sonos and play music will likely fail, please use the Sonos app
- resolved Aug 14, 2025, 12:25 PM UTC
This incident has been resolved.