Sonos incident

Amazon Alexa - Functionality Issue

Notice Resolved View vendor source →

Sonos experienced a notice incident on August 14, 2025 affecting Alexa Voice Control, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2025, 08:42 AM UTC
Resolved
Aug 14, 2025, 02:07 PM UTC
Duration
5h 25m
Detected by Pingoru
Aug 14, 2025, 08:42 AM UTC

Affected components

Alexa Voice Control

Update timeline

  1. identified Aug 14, 2025, 08:42 AM UTC

    We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Aug 14, 2025, 02:07 PM UTC

    This incident has been resolved.