Solitics incident

E-mail builder and PopUp bu...

Minor Resolved View vendor source →

Solitics experienced a minor incident on March 10, 2025 affecting Current status by service (Dashboard), lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 04:20 PM UTC
Resolved
Mar 10, 2025, 05:15 PM UTC
Duration
55m
Detected by Pingoru
Mar 10, 2025, 04:20 PM UTC

Affected components

Current status by service (Dashboard)

Update timeline

  1. investigating Mar 10, 2025, 04:20 PM UTC

    Hi, In the last few hours our E-Mail and PopUp builder are not available intermittently. The root cause is within our Third Party App that is being used with the builders and their team are now working on fixing the issue. We'll update once it will be fully available again. Thanks for your patience

  2. resolved Mar 10, 2025, 05:15 PM UTC

    Issue was solved. Building emails and pop-ups are available again.