Solitics incident

Segments are not synced

Minor Resolved View vendor source →

Solitics experienced a minor incident on December 24, 2024 affecting Current status by service (General Messages), lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 24, 2024, 08:43 AM UTC
Resolved
Dec 24, 2024, 09:22 AM UTC
Duration
39m
Detected by Pingoru
Dec 24, 2024, 08:43 AM UTC

Affected components

Current status by service (General Messages)

Update timeline

  1. investigating Dec 24, 2024, 08:43 AM UTC

    Hi, Since 8AM Israel Time, there are Segments which are not synced. There might be an impact on some active promotions. We will update regards. Thanks.

  2. resolved Dec 24, 2024, 09:22 AM UTC

    Hi, We have identified the issue and it is now fixed. All the impacted Segments should be synced in the next hour. Thanks for your patience on this one.