Solidgate experienced a major incident on July 31, 2025 affecting Reporting, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- monitoring Jul 31, 2025, 11:43 PM UTC
Between 20:15 and 23:15 UTC, we observed elevated 500 errors across all reporting endpoints. A portion of requests failed during this time. Our team has identified the issue and applied a fix. We're monitoring the system closely and will provide further updates if needed.
- resolved Jul 31, 2025, 11:55 PM UTC
The incident has been fully resolved by the team. Only reporting system was partially affected during the incident. Now everything is OK.