Solidgate experienced a major incident on November 25, 2025 affecting Providers \ Banks \ 3rd party integrations, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Providers \ Banks \ 3rd party integrations
Update timeline
- identified Nov 25, 2025, 10:24 PM UTC
Worldpay has an issue on their side. We're currently experiencing issues with Worldpay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it. https://status.worldpay.com/incidents/3mmvvdsk69kz
- resolved Nov 25, 2025, 11:23 PM UTC
Issue involving our 3rd Party partner Worldpay, has been resolved. Issue started at 21:32 UTC and finished at 22:23 UTC. This issue has been resolved.