SoftwarePlant incident

Elevated Errors

Major Resolved View vendor source →

SoftwarePlant experienced a major incident on June 22, 2020 affecting BigPicture Jira Cloud App, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2020, 01:19 PM UTC
Resolved
Jun 24, 2020, 12:00 PM UTC
Duration
1d 22h
Detected by Pingoru
Jun 22, 2020, 01:19 PM UTC

Affected components

BigPicture Jira Cloud App

Update timeline

  1. investigating Jun 22, 2020, 01:19 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. monitoring Jun 22, 2020, 01:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2020, 12:00 PM UTC

    This incident has been resolved.