SoftwarePlant experienced a major incident on February 27, 2026 affecting BigGantt Jira Cloud App, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
BigGantt Jira Cloud App
Update timeline
- identified Feb 27, 2026, 09:54 AM UTC
We are experiencing problems with BigGantt, some clients might not be able to access the application. We identified the problem and are working on the fix, stay tuned.
- monitoring Feb 27, 2026, 12:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2026, 07:27 AM UTC
This incident has been resolved.