SoftwarePlant incident

Downgraded performance

Minor Resolved View vendor source →

SoftwarePlant experienced a minor incident on May 18, 2021 affecting BigGantt Jira Cloud App and BigPicture Jira Cloud App and 1 more component, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2021, 04:57 AM UTC
Resolved
May 18, 2021, 11:36 AM UTC
Duration
6h 39m
Detected by Pingoru
May 18, 2021, 04:57 AM UTC

Affected components

BigGantt Jira Cloud AppBigPicture Jira Cloud AppBigTemplate Jira Cloud App

Update timeline

  1. investigating May 18, 2021, 04:57 AM UTC

    We are currently investigating this issue.

  2. monitoring May 18, 2021, 05:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2021, 11:36 AM UTC

    This incident has been resolved.