SoftwarePlant incident

System parial outage

Major Resolved View vendor source →

SoftwarePlant experienced a major incident on May 18, 2021 affecting BigGantt Jira Cloud App and BigPicture Jira Cloud App and 1 more component, lasting 19h 8m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2021, 02:02 PM UTC
Resolved
May 19, 2021, 09:11 AM UTC
Duration
19h 8m
Detected by Pingoru
May 18, 2021, 02:02 PM UTC

Affected components

BigGantt Jira Cloud AppBigPicture Jira Cloud AppDemo BigPicture

Update timeline

  1. identified May 18, 2021, 02:02 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 19, 2021, 09:11 AM UTC

    This incident has been resolved.