SoftwarePlant incident

Application partial outage

Major Resolved View vendor source →

SoftwarePlant experienced a major incident on January 24, 2022 affecting BigGantt Jira Cloud App and BigPicture Jira Cloud App and 1 more component, lasting 19h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2022, 06:37 PM UTC
Resolved
Jan 25, 2022, 01:46 PM UTC
Duration
19h 8m
Detected by Pingoru
Jan 24, 2022, 06:37 PM UTC

Affected components

BigGantt Jira Cloud AppBigPicture Jira Cloud AppBigTemplate Jira Cloud AppBigPicture Trello Power-Up

Update timeline

  1. investigating Jan 24, 2022, 06:37 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 25, 2022, 05:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 25, 2022, 01:46 PM UTC

    This incident has been resolved.