SoftwarePlant incident

Performance degradation on Sydney zone

Critical Resolved View vendor source →

SoftwarePlant experienced a critical incident on August 22, 2022 affecting BigPicture Jira Cloud App, lasting 22h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2022, 02:34 PM UTC
Resolved
Aug 23, 2022, 12:57 PM UTC
Duration
22h 23m
Detected by Pingoru
Aug 22, 2022, 02:34 PM UTC

Affected components

BigPicture Jira Cloud App

Update timeline

  1. identified Aug 22, 2022, 02:34 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 23, 2022, 12:57 PM UTC

    This incident has been resolved.