SoftwarePlant incident

BigPicture Jira Cloud partial outage

Major Resolved View vendor source →

SoftwarePlant experienced a major incident on May 12, 2023 affecting BigPicture Jira Cloud App, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2023, 12:30 PM UTC
Resolved
May 12, 2023, 01:26 PM UTC
Duration
56m
Detected by Pingoru
May 12, 2023, 12:30 PM UTC

Affected components

BigPicture Jira Cloud App

Update timeline

  1. investigating May 12, 2023, 12:30 PM UTC

    We are currently investigating this issue.

  2. monitoring May 12, 2023, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2023, 01:26 PM UTC

    This incident has been resolved.