SoftwarePlant incident

BigPicture, BigGantt, BigTemplate - Service disruption

Critical Resolved View vendor source →

SoftwarePlant experienced a critical incident on March 3, 2024 affecting BigGantt Jira Cloud App and BigPicture Jira Cloud App and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2024, 09:04 AM UTC
Resolved
Mar 03, 2024, 10:14 AM UTC
Duration
1h 10m
Detected by Pingoru
Mar 03, 2024, 09:04 AM UTC

Affected components

BigGantt Jira Cloud AppBigPicture Jira Cloud AppBigTemplate Jira Cloud AppBigPicture Trello Power-Up

Update timeline

  1. identified Mar 03, 2024, 09:04 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 03, 2024, 10:14 AM UTC

    This incident has been resolved.