Soda experienced a minor incident on December 20, 2025 affecting Reporting API and Reporting API - EU, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 20, 2025, 10:23 PM UTC
We are experiencing issues with data replication from Soda Cloud to the reporting API. The reporting API is still operational, but data generated after 20 December 1 AM UTC is currently not available. We are investigating and will post an update when the issue is resolved.
- resolved Dec 21, 2025, 06:35 PM UTC
We identified and resolved the issue. The delayed data is now available and the reporting API is back to normal operation. Next steps: We are conducting a root cause analysis to prevent similar issues in the future. We apologize for any inconvenience. If you have questions, please contact our support team.