Soda Outage History
Soda is up right nowPingoru has recorded 13 incidents for Soda: 13 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 19 of 720 (3%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 37 of 744 (5%) |
| August 2026 | 1 | 3 of 744 (0%) |
| September 2026 | 1 | 2 of 720 (0%) |
| October 2026 | 0 | 0 of 541 (0%) |
Incidents, newest first
Major September 16, 2026 Incident on Cloud US 1h 40m Cloud, Cloud - US, Soda Hosted Agent - US
Started Sep 16, 2026, 02:50 AM UTC· resolved Sep 16, 2026, 04:30 AM UTC
- investigating Sep 16, 2026, 04:47 AM UTC
Because of a database storage malfunction, we had an incident causing unexpected downtime. Issue was resolved through operational actions on our database storage system.
- investigating Sep 16, 2026, 08:18 AM UTC
We identified scheduled scans were still not getting picked up for execution as a result of the earlier outage. We have taken corrective actions to restore scheduled operation. Scheduled scans are being executed again. We are continuing to monitor as the scan backlog is processed.
- investigating Sep 16, 2026, 09:08 AM UTC
The backlog has been processed and operation has returned to normal.
Minor August 12, 2026 Degraded performance showing scans as stuck in UI. 3h 11m Cloud, Soda Hosted Agent - US
Started Aug 12, 2026, 02:10 PM UTC· resolved Aug 12, 2026, 05:21 PM UTC
- resolved Aug 12, 2026, 05:21 PM UTC
High load on Soda Hosted Agent US caused problems with finalizing scans. Scans were executed successfully but shown stuck in the UI.
Major July 14, 2026 Soda hosted agent malfunction 1d 11h Cloud, Soda Hosted Agent - EU, Soda Hosted Agent - US
Started Jul 14, 2026, 08:00 AM UTC· resolved Jul 15, 2026, 07:35 PM UTC
- investigating Jul 15, 2026, 04:51 PM UTC
A new version of soda-hosted agent was deployed containing a container with broken dependencies. As a result following operations are failing on soda-hosted agents: All scans on v3 datasets Discovery scans Profiling scans Metric monitoring scans Contract verification scans are not impacted. We’ve identified the root cause and are working to deploy a new version of soda-hosted agents to resolve this.
- resolved Jul 15, 2026, 07:35 PM UTC
Soda hosted agents on both cloud (EU) and cloud (US) environments have been updated. Normal operation has been restored.
Minor July 3, 2026 Degraded performance 1h 26m Cloud, Cloud - US
Started Jul 03, 2026, 09:30 AM UTC· resolved Jul 03, 2026, 10:56 AM UTC
- investigating Jul 03, 2026, 10:45 AM UTC
We’ve identified a problem with a Soda Cloud maintenance job causing heavy load on the database. This is causing an increased error rate on scan ingestions.
- investigating Jul 03, 2026, 10:56 AM UTC
The issue has been resolved, all scan operations should be running normally again.
Minor April 19, 2026 Degraded Performance detected on status page 18h 44m Overall
Started Apr 19, 2026, 08:43 PM UTC· resolved Apr 20, 2026, 03:27 PM UTC
No vendor updates were posted for this incident.
Major March 14, 2026 Delayed processing of scheduled job on Soda Hosted Agent 1d 18h Cloud, Soda Hosted Agent - EU
Started Mar 14, 2026, 01:56 PM UTC· resolved Mar 16, 2026, 08:30 AM UTC
- investigating Mar 16, 2026, 08:06 AM UTC
Soda-Hosted Agent on Cloud EU has experienced infrastructure problem, causing delayed processing of scheduled jobs. We are looking into restoring the service as soon as possible
- monitoring Mar 16, 2026, 08:19 AM UTC
Infrastructure problems have been resolved, we are monitoring the system at this time to make sure it reaches stable state again
- resolved Mar 16, 2026, 08:30 AM UTC
At this time we are declaring incident resolved and are monitoring progress of the backlog of jobs as they progress through our infrastructure
Minor February 19, 2026 Delayed syncing of data from Soda Cloud 3d 16h Reporting API, Reporting API - EU
Started Feb 19, 2026, 04:00 PM UTC· resolved Feb 23, 2026, 08:33 AM UTC
- investigating Feb 20, 2026, 12:04 PM UTC
We were experiencing issues with data replication from Soda Cloud to the reporting API. The reporting API stayed operational, but data generated after 19th of February, 5 PM UTC is unavailable. We are working on restoring the synchronization issues. We apologize for any inconvenience. If you have questions, please contact our support team.
- resolved Feb 23, 2026, 08:33 AM UTC
We have successfully resolved the synchronization issues.
Minor December 15, 2025 Resolved: Delayed background processing on Soda Cloud EU 239d 20h Cloud, Cloud - EU
Started Dec 15, 2025, 09:30 PM UTC· resolved Aug 12, 2026, 05:33 PM UTC
- investigating Dec 16, 2025, 08:22 AM UTC
Background processing on Soda Cloud EU was impaired between approximately 21:30 UTC on December 15 and 07:20 UTC on December 16. Impact: Scan result processing was delayed during this window. The Soda Cloud application remained accessible throughout. Resolution: Our team identified and resolved the issue. All systems are now operating normally and the message backlog has been cleared. Next steps: We are conducting a root cause analysis to prevent similar issues in the future. We apologize for any inconvenience. If you have questions, please contact our support team.