- Detected by Pingoru
- Jun 08, 2026, 09:56 PM UTC
- Resolved
- Jun 08, 2026, 11:56 PM UTC
- Duration
- 1h 59m
Affected: Socket API
Timeline · 5 updates
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investigating Jun 08, 2026, 09:56 PM UTC
We are investigating degraded performance affecting API responses.
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identified Jun 08, 2026, 10:14 PM UTC
We have identified a fix and are working on testing and deployment.
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monitoring Jun 08, 2026, 11:03 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Jun 08, 2026, 11:55 PM UTC
We are continuing to monitor for any further issues.
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resolved Jun 08, 2026, 11:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 26, 2026, 05:46 PM UTC
- Resolved
- May 27, 2026, 02:55 AM UTC
- Duration
- 9h 9m
Affected: Socket Dashboard
Timeline · 4 updates
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investigating May 26, 2026, 05:46 PM UTC
We noticed that the page load times are increased and we are currently investigating the issue.
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identified May 26, 2026, 10:08 PM UTC
We have identified a fix and it still working on it.
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identified May 26, 2026, 11:43 PM UTC
We have implemented a fix, and system performance is recovering. We are continuing to monitor the system to ensure stability.
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resolved May 27, 2026, 02:55 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 08:44 AM UTC
- Resolved
- May 25, 2026, 09:31 AM UTC
- Duration
- 47m
Affected: Socket WebsiteSocket Dashboard
Timeline · 3 updates
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identified May 25, 2026, 08:44 AM UTC
We have identified elevated latency and timeouts on socket.dev caused by high request load. We are working on a solution.
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monitoring May 25, 2026, 09:03 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved May 25, 2026, 09:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 03:48 PM UTC
- Resolved
- May 05, 2026, 08:23 PM UTC
- Duration
- 4h 34m
Affected: Socket API
Timeline · 3 updates
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investigating May 05, 2026, 03:48 PM UTC
We are currently investigating reports of timeouts through our scan APIs.
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monitoring May 05, 2026, 04:57 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved May 05, 2026, 08:23 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 07:48 PM UTC
- Resolved
- Apr 29, 2026, 08:47 PM UTC
- Duration
- 58m
Affected: Package PagesJava Analysis
Timeline · 2 updates
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investigating Apr 29, 2026, 07:48 PM UTC
We are currently investigating an issue affecting a subset of Maven scans.
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resolved Apr 29, 2026, 08:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 07:34 PM UTC
- Resolved
- Apr 21, 2026, 08:56 PM UTC
- Duration
- 1h 22m
Affected: Socket APISocket for GitHub
Timeline · 3 updates
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identified Apr 21, 2026, 07:34 PM UTC
We are currently investigating a problem with delays in running scans via the GitHub App and API.
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identified Apr 21, 2026, 07:34 PM UTC
We are continuing to work on a fix for this issue.
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resolved Apr 21, 2026, 08:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 11, 2026, 05:00 PM UTC
- Resolved
- Apr 11, 2026, 08:39 PM UTC
- Duration
- 3h 39m
Affected: Socket APISocket for GitHubSocket WebsiteSocket DashboardPackage Pages
Timeline · 3 updates
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identified Apr 11, 2026, 07:28 PM UTC
We have identified a problem causing increased error rates and timeouts throughout our system. We are working on a fix.
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monitoring Apr 11, 2026, 08:06 PM UTC
A fix has been implemented and we are monitoring.
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resolved Apr 11, 2026, 08:39 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 08, 2026, 08:25 PM UTC
- Resolved
- Apr 08, 2026, 11:45 PM UTC
- Duration
- 3h 20m
Affected: Socket for GitHub
Timeline · 3 updates
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identified Apr 08, 2026, 08:25 PM UTC
We are observing a delay in starting GitHub App reports. We have identified the cause, and are rolling out a fix.
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monitoring Apr 08, 2026, 10:14 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 08, 2026, 11:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 04:17 PM UTC
- Resolved
- Apr 07, 2026, 04:41 PM UTC
- Duration
- 24m
Affected: Socket for GitHub
Timeline · 2 updates
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identified Apr 07, 2026, 04:17 PM UTC
We are observing a delay in starting GitHub App reports. We have identified the cause, and are rolling out a fix.
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resolved Apr 07, 2026, 04:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 06, 2026, 09:26 PM UTC
- Resolved
- Apr 06, 2026, 10:53 PM UTC
- Duration
- 1h 26m
Affected: Socket for GitHub
Timeline · 3 updates
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investigating Apr 06, 2026, 09:26 PM UTC
We are currently investigating timeouts affecting ~1% of GitHub App reports.
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monitoring Apr 06, 2026, 10:28 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 06, 2026, 10:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 25, 2026, 02:36 AM UTC
- Resolved
- Mar 25, 2026, 02:51 AM UTC
- Duration
- 15m
Affected: Socket APISocket for GitHubSocket WebsiteSocket DashboardPackage Pages
Timeline · 3 updates
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investigating Mar 25, 2026, 02:36 AM UTC
We are investigating reports of page load failures across the Socket dashboard. Some users may experience slow or failed page loads or API calls. We are actively working to resolve the issue and will provide updates as we have them.
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monitoring Mar 25, 2026, 02:46 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Mar 25, 2026, 02:51 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 14, 2026, 06:16 AM UTC
- Resolved
- Mar 14, 2026, 06:54 AM UTC
- Duration
- 37m
Affected: Socket for GitHub
Timeline · 2 updates
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investigating Mar 14, 2026, 06:16 AM UTC
We are currently investigating problems with GitHub App reports not starting. Preliminary investigation shows high error rates coming from the upstream GitHub API.
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resolved Mar 14, 2026, 06:54 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 13, 2026, 10:27 PM UTC
- Resolved
- Mar 13, 2026, 10:34 PM UTC
- Duration
- 7m
Affected: Socket APISocket for GitHubSocket WebsiteSocket DashboardPackage Pages
Timeline · 3 updates
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investigating Mar 13, 2026, 10:27 PM UTC
We are currently investigating an issue that is causing an outage due to DNS. We are investigating and determining the impact
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investigating Mar 13, 2026, 10:31 PM UTC
We have identified the issue and seeing services load.
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resolved Mar 13, 2026, 10:34 PM UTC
The outage was caused by a DNS migration which has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 04:15 PM UTC
- Resolved
- Mar 07, 2026, 07:04 AM UTC
- Duration
- 14h 48m
Affected: Socket for GitHub
Timeline · 4 updates
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investigating Mar 06, 2026, 04:15 PM UTC
We are investigating an issue with some GitHub app reports not starting.
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investigating Mar 06, 2026, 05:50 PM UTC
GitHub is having a Webhooks incident which may be impacting webhook deliveries to Socket. We are working to confirm this.
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investigating Mar 06, 2026, 08:53 PM UTC
We have investigated further and still believe this to be a problem with GitHub upstream. We are working on implementing mitigations. If a PR has a stuck check run, please try closing and reopening the PR. This will cause GitHub to send another webhook, which should be delivered.
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resolved Mar 07, 2026, 07:04 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 25, 2026, 03:12 AM UTC
- Resolved
- Feb 25, 2026, 04:02 AM UTC
- Duration
- 50m
Affected: Socket for GitHub
Timeline · 2 updates
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investigating Feb 25, 2026, 03:12 AM UTC
We are experiencing elevated GitHub App report run times. We are currently investigating.
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resolved Feb 25, 2026, 04:02 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 08, 2026, 08:59 PM UTC
- Resolved
- Jan 08, 2026, 11:41 PM UTC
- Duration
- 2h 41m
Affected: Socket APISocket for GitHubSocket DashboardPackage Pages
Timeline · 2 updates
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identified Jan 08, 2026, 08:59 PM UTC
We have observed that a large number packages have been incorrectly flagged as malware, with incorrect threat descriptions. We are working on a fix.
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resolved Jan 08, 2026, 11:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 18, 2025, 09:47 AM UTC
- Resolved
- Dec 18, 2025, 12:42 PM UTC
- Duration
- 2h 54m
Affected: Socket for GitHub
Timeline · 3 updates
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investigating Dec 18, 2025, 09:47 AM UTC
We are currently investigating this issue
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monitoring Dec 18, 2025, 10:00 AM UTC
We have implemented a fix and are monitoring the status
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resolved Dec 18, 2025, 12:42 PM UTC
This incident has been resolved.
Read the full incident report →
Critical December 18, 2025 - Detected by Pingoru
- Dec 18, 2025, 09:34 AM UTC
- Resolved
- Dec 18, 2025, 12:41 PM UTC
- Duration
- 3h 7m
Affected: Socket API
Timeline · 3 updates
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investigating Dec 18, 2025, 09:34 AM UTC
Some endpoints are returning a 503. We are currently investigating
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monitoring Dec 18, 2025, 10:00 AM UTC
We have implemented a fix and are monitoring the status
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resolved Dec 18, 2025, 12:41 PM UTC
This incident has been resolved.
Read the full incident report →
Critical November 18, 2025 - Detected by Pingoru
- Nov 18, 2025, 12:16 PM UTC
- Resolved
- Nov 18, 2025, 03:16 PM UTC
- Duration
- 2h 59m
Affected: Socket WebsitePackage Pages
Timeline · 6 updates
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identified Nov 18, 2025, 12:16 PM UTC
We have identified an issue with an upstream cloud provider that may be intermittently affecting the Socket website and package pages for some users.
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monitoring Nov 18, 2025, 12:30 PM UTC
Our upstream cloud provider is working on remediating their outage, and we are seeing traffic fully recover. We will continue to monitor.
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monitoring Nov 18, 2025, 01:16 PM UTC
We are continuing to monitor for any further issues.
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monitoring Nov 18, 2025, 02:45 PM UTC
The issue is resolved
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monitoring Nov 18, 2025, 02:48 PM UTC
We are continuing to monitor for any further issues.
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resolved Nov 18, 2025, 03:16 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 14, 2025, 05:05 PM UTC
- Resolved
- Nov 14, 2025, 06:42 PM UTC
- Duration
- 1h 37m
Affected: Socket API
Timeline · 2 updates
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investigating Nov 14, 2025, 05:05 PM UTC
We have received reports of intermittent errors with the API and we are investigating
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resolved Nov 14, 2025, 06:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 22, 2025, 10:44 AM UTC
- Resolved
- Oct 22, 2025, 03:51 PM UTC
- Duration
- 5h 7m
Affected: Socket APISocket for GitHubSocket DashboardPackage Pages
Timeline · 3 updates
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investigating Oct 22, 2025, 10:44 AM UTC
Some parts of the Socket platform are unavailable due to underlying infrastructure issues. Package pages are not loading and scans are not completing. We are working to resolve these issues as fast as possible.
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monitoring Oct 22, 2025, 11:36 AM UTC
We identified a problem with an upstream cloud provider. We have implemented a workaround, which has restored service. We are continuing to monitor for problems.
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resolved Oct 22, 2025, 03:51 PM UTC
The issue has been fully resolved, and all services are now back to normal. During the incident, some Socket GitHub app actions were automatically closed due to timeouts, but new runs are now completing successfully.
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2025, 01:10 PM UTC
- Resolved
- Sep 29, 2025, 05:26 PM UTC
- Duration
- 4h 15m
Affected: Socket Dashboard
Timeline · 3 updates
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investigating Sep 29, 2025, 01:10 PM UTC
We are currently investigating this issue.
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identified Sep 29, 2025, 03:11 PM UTC
This issue was caused by an upstream cloud provider. We have implemented a workaround, and functionality should be restored shortly.
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resolved Sep 29, 2025, 05:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 26, 2025, 08:46 PM UTC
- Resolved
- Sep 27, 2025, 12:44 AM UTC
- Duration
- 3h 58m
Affected: Socket Dashboard
Timeline · 3 updates
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identified Sep 26, 2025, 08:46 PM UTC
We have found an issue that is impacting certain Socket Plans for loading of the historical alerts. We are currently working on a fix.
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identified Sep 26, 2025, 09:18 PM UTC
We have implemented a partial fix and some functionality has been restored, we are working on a few remaining fixes.
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resolved Sep 27, 2025, 12:44 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2025, 07:34 PM UTC
- Resolved
- Sep 17, 2025, 09:47 PM UTC
- Duration
- 2h 12m
Affected: Socket APISocket for GitHubSocket Dashboard
Timeline · 4 updates
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identified Sep 17, 2025, 07:34 PM UTC
A small percentage of scans are experiencing timeouts due to high load within our system. We have identified the cause and are implementing a fix.
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identified Sep 17, 2025, 07:47 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Sep 17, 2025, 08:55 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 17, 2025, 09:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2025, 01:12 AM UTC
- Resolved
- Aug 19, 2025, 04:02 PM UTC
- Duration
- 14h 49m
Affected: Socket Dashboard
Timeline · 2 updates
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investigating Aug 19, 2025, 01:12 AM UTC
We are investigating an issue impacting some customers where Org Alerts and Org Overview might be empty.
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resolved Aug 19, 2025, 04:02 PM UTC
Organization alerts and overview data is now loading and this issue has been resolved.
Read the full incident report →
