Socket incident

Elevated scan latency

Minor Resolved View vendor source →

Socket experienced a minor incident on September 17, 2025 affecting Socket API and Socket for GitHub and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2025, 07:34 PM UTC
Resolved
Sep 17, 2025, 09:47 PM UTC
Duration
2h 12m
Detected by Pingoru
Sep 17, 2025, 07:34 PM UTC

Affected components

Socket APISocket for GitHubSocket Dashboard

Update timeline

  1. identified Sep 17, 2025, 07:34 PM UTC

    A small percentage of scans are experiencing timeouts due to high load within our system. We have identified the cause and are implementing a fix.

  2. identified Sep 17, 2025, 07:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 17, 2025, 08:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2025, 09:47 PM UTC

    This incident has been resolved.