Socket incident

Socket website intermittently loading for some users

Critical Resolved View vendor source →

Socket experienced a critical incident on November 18, 2025 affecting Socket Website and Package Pages, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:16 PM UTC
Resolved
Nov 18, 2025, 03:16 PM UTC
Duration
2h 59m
Detected by Pingoru
Nov 18, 2025, 12:16 PM UTC

Affected components

Socket WebsitePackage Pages

Update timeline

  1. identified Nov 18, 2025, 12:16 PM UTC

    We have identified an issue with an upstream cloud provider that may be intermittently affecting the Socket website and package pages for some users.

  2. monitoring Nov 18, 2025, 12:30 PM UTC

    Our upstream cloud provider is working on remediating their outage, and we are seeing traffic fully recover. We will continue to monitor.

  3. monitoring Nov 18, 2025, 01:16 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 18, 2025, 02:45 PM UTC

    The issue is resolved

  5. monitoring Nov 18, 2025, 02:48 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 18, 2025, 03:16 PM UTC

    This incident has been resolved.