SOCaaS experienced a major incident on April 24, 2026 affecting SOCaaS Portal, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
SOCaaS Portal
Update timeline
- investigating Apr 24, 2026, 08:00 AM UTC
Our team is aware of an issue affecting the Portal’s ability to load and is currently investigating the root cause. We apologize for any inconvenience and appreciate your understanding as we work to resolve it.
- identified Apr 24, 2026, 08:11 AM UTC
The issue has been identified, and the team is actively working to restore the Portal.
- resolved Apr 24, 2026, 08:31 AM UTC
The issue has been resolved, and the SOCaaS Portal is now fully operational. We apologize for any inconvenience and appreciate your patience.