Snel.com experienced a major incident on July 4, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 04, 2025, 11:38 AM UTC
Type: Incident Duration: 34 minutes Affected Components: SmartDC power network Jul 4, 11:38:00 GMT+0 - Investigating - We are encountering a power outage in rack 8 in SmartDC datacenter. This power outage might result in unavailability of your services. Our data center engineers are on-site to investigate the cause of this issue. Please be assured that we will do our utmost best to keep the downtime as short as possible. **Incident start**: 04/07/2025 13:48 CEST **Impact**: Rackswitches and servers in rack 8 are down Jul 4, 12:12:00 GMT+0 - Resolved - The breaker tripped, we have restored the breaker, we will continue monitoring the situation and will do a root cause analysis.