Snel.com incident

Major outage SmartDC network

Major Resolved View vendor source →

Snel.com experienced a major incident on April 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 08:39 AM UTC
Resolved
Apr 01, 2026, 08:39 AM UTC
Duration
Detected by Pingoru
Apr 01, 2026, 08:39 AM UTC

Update timeline

  1. resolved Apr 01, 2026, 08:39 AM UTC

    Type: Incident Duration: 4 hours and 6 minutes Affected Components: Snel.com authoritative nameservers, Outgoing mail relay, Cloud VPS platform, Snel.com network infrastructure, Pure Performance VPS platform Apr 1, 12:45:36 GMT+0 - Resolved - This incident has been resolved. Apr 2, 10:16:34 GMT+0 - Postmortem - We introduced monitoring nf\_conntrack\_count and nf\_conntrack\_max and alerting at tresholds. This will help us (pro-actively) identify and with faster resolution times in the future. Apr 1, 08:39:46 GMT+0 - Investigating - We are currently investigating this incident. Apr 1, 10:07:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.