Snapsheet experienced a notice incident on July 28, 2022 affecting US, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 28, 2022, 07:09 PM UTC
Summary of Issue: - Time/Date Issue Identified --> Thursday 7/28/22 at approximately 1pm Central Time - Description of Issue --> Users are unable to access the SmartCommunications Draft Editor and are receiving a loading error message. - Next Steps --> This issue was caused by an AWS outage. Snapsheet and SmartCommunications are actively addressing this matter. SmartCommunications informed Snapsheet that the issue is being fixed, there has been improvement, and that the issue could be fully resolved in about 1 hour. Snapsheet will share another update once new information is available. We're terribly sorry for the issue. - Link Regarding AWS Outage --> https://seekingalpha.com/news/3862592-amazon-investigating-aws-outage-in-us-east-region?utm_source=feed_news_all&utm_medium=referralhttps://seekingalpha.com/news/3862592-amazon-investigating-aws-outage-in-us-east-region?utm_source=feed_news_all&utm_medium=referral - Resolution Reached --> This issue was fully resolved at approximately 5pm Central Time
- resolved Jul 28, 2022, 10:13 PM UTC
This incident has been resolved.