Snapsheet incident

Issues with Search Functionality

Minor Resolved View vendor source →

Snapsheet experienced a minor incident on January 30, 2023 affecting US, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 05:59 PM UTC
Resolved
Jan 30, 2023, 07:18 PM UTC
Duration
1h 18m
Detected by Pingoru
Jan 30, 2023, 05:59 PM UTC

Affected components

US

Update timeline

  1. identified Jan 30, 2023, 05:59 PM UTC

    We have identified an issue with the search functionality and are currently looking into a resolution.

  2. monitoring Jan 30, 2023, 06:49 PM UTC

    A fix has been implemented, and we are monitoring the results. The system appears to be operational.

  3. resolved Jan 30, 2023, 07:18 PM UTC

    This incident has been resolved.