Snapsheet incident

Twilio SMS Incident

Minor Resolved View vendor source →

Snapsheet experienced a minor incident on February 14, 2024 affecting US and EU, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 09:42 PM UTC
Resolved
Feb 14, 2024, 10:31 PM UTC
Duration
49m
Detected by Pingoru
Feb 14, 2024, 09:42 PM UTC

Affected components

USEU

Update timeline

  1. monitoring Feb 14, 2024, 09:42 PM UTC

    Twilio reported that they have identified and are working to fix an issue around SMS. We are monitoring the incident on our end and will post any updates here. Twilio Service Status: https://status.twilio.com/

  2. monitoring Feb 14, 2024, 09:59 PM UTC

    Twilio: We're seeing recovery in the Twilio Rest API, impacting multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

  3. resolved Feb 14, 2024, 10:31 PM UTC

    Twilio Reported: All services impacted by the issues with the Twilio Rest API have recovered and are operating as intended. This incident has been resolved.