Snapsheet incident

Processing Delays

Minor Resolved View vendor source →

Snapsheet experienced a minor incident on September 4, 2024 affecting US, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 01:55 PM UTC
Resolved
Sep 04, 2024, 02:22 PM UTC
Duration
27m
Detected by Pingoru
Sep 04, 2024, 01:55 PM UTC

Affected components

US

Update timeline

  1. investigating Sep 04, 2024, 01:55 PM UTC

    We are currently experiencing processing delays with claim details showing up in the work queues.

  2. investigating Sep 04, 2024, 02:22 PM UTC

    The processing delays have been resolved. We will continue to monitor performance and provide a post-mortem as soon as it becomes available.

  3. resolved Sep 04, 2024, 02:22 PM UTC

    This incident has been resolved.