Snapsheet experienced a notice incident on September 28, 2024 affecting US, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 28, 2024, 04:30 PM UTC
We are currently seeing delays in replication through the data warehouse. We actively working on addressing the delay and will provide another update as soon as possible.
- identified Sep 28, 2024, 06:08 PM UTC
We are continuing to work on addressing the replication delays and have engaged AWS support for Amazon's Data Migration Service where the delay is being experienced.
- identified Sep 28, 2024, 06:55 PM UTC
We are seeing normal throughput for the data pipeline and expect the replication delays to be fully resolved shortly.
- monitoring Sep 28, 2024, 07:39 PM UTC
The delays in replication have been resolved and we are continuing to monitor.
- resolved Sep 28, 2024, 07:51 PM UTC
This issue has been resolved. Please contact Snapsheet Support if you experience any further issues.