Snapsheet experienced a major incident on December 18, 2024 affecting US, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- identified Dec 18, 2024, 09:14 PM UTC
OFAC is experiencing an outage with the OFAC API from trade.gov. They are experiencing high latency on their platform and currently looking into it. Payments created with the feature on will be put in Compliance Hold until a user approves them.
- identified Dec 18, 2024, 09:14 PM UTC
OFAC is continuing to work on a fix for this issue.
- resolved Dec 19, 2024, 12:51 AM UTC
This incident has been resolved. If you experience any further issues, please contact Snapsheet support.